Frequently asked questions

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When is a TUP (temporary use permit) and/or ASP (amplified sound permit) required?
How do I receive a refund for any building permit fees paid, and what is the process to request one?
What is the process for canceling a building permit submittal?
When is an amplified sound permit required?
What documents are required for an ADU (accessory dwelling unit) application?
Can I build a walk-in closet inside my garage?
Does the installation of new elevators require a permit, and if so, what plans must be submitted?
Do we need a permit to install an electric car charger at our home?
Are restaurants and/or cafes that do not cook food on-site and only serve pre-packaged foods required to install grease traps?
How do I turn off water service?
How do I get my water service restored?
How do I pay my water bill?
How do I turn on water service?
How do I renew by business license?
How do I obtain a business license?
Is an asbestos test/survey required before the demolition of a project?
How does an applicant check on the status of a submitted building permit?
How do I schedule a building inspection?
Can development plans be reviewed over the counter?
Are car share businesses allowed?
Is a deck above an ADU (accessory dwelling unit) allowed?
Are residential developments permitted to have a second kitchen for kosher food preparation?
How do I schedule a meeting with Building Safety, Planning, or Code Enforcement staff?
When is a building permit required?
What qualifies as an attic?  What does staff consider when making the determination that it's an attic, not a floor or story?
What Parking Area Development Standards is applied for Mixed-Use Developments with Residential uses
What are the permitted days and hours for construction activities?
Are Accessoy Dwelling Units (ADUs) allowed in the Smoky Hollow Specific Plan Area (SHSP)?
Can a business operate from home? If so, what is the process?
How can I report a code violation?
When is a New Certificate of Occupancy Required?
How are Development Impact Fees (DIF) calculated for an Accessory Dwelling Units (ADUs) in multi-family structures?
Where can permits and plans be accessed for properties in the city?
What are the setback requirements for Accessory Dwelling Units (ADUs)?
What are the fees associated with building an ADU (accessory dwelling unit)?